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Customer Service

Have an issue with a product? Order the wrong size? Just need someone to talk to? Don’t worry we are here to help. Please feel free to call or email with any issues or exchanges and we will do everything we can to help. Just shoot us an email at help@screenbroidery.com and we will get you taken care of!

Apparel and Online Store Provider: ScreenBroidery

Refunds and Returns: Your satisfaction with our apparel is our top priority. Not only do we want you to be satisfied with our products, but with our customer service as well. We try to make all returns or exchanges as easy as possible. All returns/exchanges must be made within 30 days of the order date. All apparel must be unworn and unwashed. 

What we need: 

Your order number 

Your name 

The purpose of your return/exchange

Please send to help@screenbroidery.com. We will create a standard shipping label for you to print out and ship to us. All return shipping is free within the United States unless expedited shipping is requested. Once returned apparel is accepted, your exchange or refund will be processed.